Today, parts and products are constantly evolving for better performance. And with such a variety of references on the market, it is not always easy for auto repair professionals to find what they are looking for.
Valeo therefore decided to interview 600 distributors and garages in 5 different countries. Based on their feedback, we identified the online services that would be most useful to these professionals on a daily basis. The result of this work is Tech@ssist . With Tech@ssist , professionals save time and avoid errors when looking for technical information and assembly instructions. All without spending a penny and without registering.
A fast and intuitive search engine to easily identify spare parts
During a repair, time is always key. In Tech@ssist , the replacement parts database helps repairers spend less time on the computer. With this service, a professional can easily find all the information he needs on more than 45,000 references.
Searches can be made by product reference, type of vehicle (make, model or version), vehicle identification number (VIN code).
All of Valeo’s technical documentation library with free access
For each product reference, Valeo offers free, fast, free and registration-free access to all the relevant technical documentation: assembly instructions, technical bulletins, data sheets, photos, videos and tutorials. The Tech@ssist library allows professionals to consult more than 5,000 up-to-date documents and resources, 24 hours a day, 7 days a week, on smartphone, tablet or computer.
In addition, Tech@ssist will continue to evolve according to the needs of its users.
The database is constantly updated by Valeo’s TechCare experts who, based on their analysis of the calls received, create technical content to answer the most frequently asked questions.
An online training platform: several hundred training modules accessible in one click
As technologies evolve, automotive maintenance and repair becomes more complex. To stay up to date, professionals need continuous training. But that takes time, and time is not the most available resource at work. This is why Valeo offers free access to its online training webinars (available live or on demand).
Today, more than 50 e-trainings are available on the Tech@ssist training platform. And the figures clearly show the usefulness of such a service. In 2021, globally, nearly 85,000 people completed these online training modules. With the Valeo Technical Trainers presenting at least one webinar a week throughout 2022, Valeo ensure that attendees are kept up to date on the latest products, technologies and best fitment practices.
Visit the Valeo Tech@ssist platform today at: https://www.valeoservice.co.uk/en-uk