The UK aftermarket has faced its share of challenges - both political and technological. However, 2020 has presented the additional and unprecedented challenge of the coronavirus (COVID-19) pandemic. This report includes insights from Andy Savva The Garage Inspector, Wendy Williamsom, Chief Executive of IAAF, Steve Nash CEO of The IMI, Quentin Le Hetet from GiPA UK and many other experts in their fields. The report covers the impact and effects of Coronavirus and Lockdown, Technology, Skills, Brexit & The EU plus Customer Expectations and Service Value.
Read the abridged version of the State of the Aftermarket Industry Report