85% of customers would rather spend more money with a company that consistently delivers an excellent level of service, while around 97% of customers will tell friends and family about a good customer experience. A positive reputation leads to growth and goes a long way in attracting new customers and employees, and highly engaged employees achieve a better increase in customer ratings.
LKQ Academy is the perfect solution to providing you with a range of Service Advisor courses to help your business stay ahead of the competition. All courses are to support you to increase profitability, helping you to become a first fix solution.
We have the following courses available: Customer Management, Social Media – Online Interaction, Customer Experience, and the Journey to Technical for Non-Technical Staff.