Commenting on the statistics, LKQ Euro Car Parts CEO Andy Hamilton said: “Whether or not more used vehicles are changing hands than in previous years doesn’t change the fact that the UK car parc is ageing, especially as supply issues continue to frustrate order fulfilment in the new car market. This, combined with more drivers dropping out of dealership servicing earlier in search of a more affordable service, means there’s a real opportunity for independent garages to grow their share of the aftermarket.
We know that independents provide better customer service and a better experience than the dealerships. Spreading the word locally and investing in a credible online presence is key for those looking to win new customers. At the same time, prioritising training and equipment is key to garages looking to enhance their capabilities and widen their proposition, especially as today’s data reiterates increased demand in the used plug-in market.”